Users may update firmware from the Devices & Systems window; the firmware update icon is available whether Device or System is selected as long as one or more discovered devices is selected.
IMPORTANT NOTE: All Qt X devices in a configured system must have the same firmware version. This ensures a configured system is not inadvertently debilitated by updating firmware on a single device in a system. If more than 25 Qt X devices are present in a system, firmware upload will occur in batches (25 devices at a time.)
NPX firmware is different than Qt X firmware, so Qt X will intelligently select which devices receive a firmware update based on the firmware update file selected.
Select devices individually or the entire system from the Devices and Systems window.
System Selected:
Individual Devices Selected:
Press Firmware Update Icon (circled):
After clicking the Firmware Update icon, users will be presented with the following:
Click Select Firmware File. A dialog window will open. Navigate to the appropriate firmware file (format is .qfa; the latest firmware is available for download at biamp.com.)
Click Update. Once the configuration is saved and the update begins a status bar will indicate progress:
The backup is stored in Documents\Biamp\Qt X\DataFiles in the user's directory.
A dialog will indicate when the update is complete, and the devices will reboot.
